Archive for August 2013
The current economic pressure and the growth from the emerging economies is forcing industry verticals such as retail, manufacturing, financial services, pharmaceuticals, logistics etc. to have a disconnected field force. The increasing use of smart phones, tablets and other mobile devices have embraced the mobile technology and allows for faster, cost-effective and growing ecosystem which often overwhelms decision makers in taking the right decision to leverage this technology to drive their business results and productivity.
The rapid growth of mobile devices and wireless networks have unleash a huge opportunity for enterprises to implement enterprise mobility that reduce costs, increases productivity, enables smooth business transactions and transforms business processes. As per Forrester Research Inclusive report, workforce is a primary driver for enterprise mobility and it is estimated that the global information workforce which is accessible anywhere and anytime is likely to triple by 2016 and will bring multiple positive implications for enterprise such as:
- Seamless communication for rapid decision making, information access to every employee anytime, anywhere, authorization process and increased effective and efficient management of the business operations
- Low cost for developing robust applications, improved and enhanced customer, partner service management by creating ongoing support and visibility
- A centralized, hosted, monitored and managed closed network environment to increase more business productivity through cloud computing or SaaS
- Enable enterprise applications to be transformed from process-centric to business centric through a network centric access
- Enable enterprise IT mobility to promote innovation and empower end-user application creation, access and management in real time
- Improved transparency between consumer and business through shared ideas and collaboration which will in turn harness more revenue opportunities
The Enterprise Mobility in India offers a unique proposition for mobility initiatives and helps companies to achieve their business objectives and further to streamline their business processes. India being the second largest mobile nation globally, the adoption of enterprise mobility has already attained a high velocity and is expected to further increase in the near future.
Going with the current trends in the market, the smart phone equipped workforce population will increase tremendously in the next couple of years on a global scale. Then how does enterprise mobility will increase the business productivity and revenue? It will do so by:
- Reducing travelling and training cost
- Supporting business continuity and increasing business agility
- Constantly accessible information for informed decision making
- Improving quality of service
- Increasing sales and customer retention
The Enterprise Mobility has been around for over a decade but has only recently seen a tremendous growth due to real time connectivity, telecom infrastructure as well as easy availability of smart phones, tablets and other handheld devices at cheaper rates bringing in a more transparent, efficient and agile system for today’s businesses on a global platform.
- Seamless communication for rapid decision making, information access to every employee anytime, anywhere, authorization process and increased effective and efficient management of the business operations
- Low cost for developing robust applications, improved and enhanced customer, partner service management by creating ongoing support and visibility
- A centralized, hosted, monitored and managed closed network environment to increase more business productivity through cloud computing or SaaS
- Enable enterprise applications to be transformed from process-centric to business centric through a network centric access
- Enable enterprise IT mobility to promote innovation and empower end-user application creation, access and management in real time
- Improved transparency between consumer and business through shared ideas and collaboration which will in turn harness more revenue opportunities
The Enterprise Mobility in India offers a unique proposition for mobility initiatives and helps companies to achieve their business objectives and further to streamline their business processes. India being the second largest mobile nation globally, the adoption of enterprise mobility has already attained a high velocity and is expected to further increase in the near future.
Going with the current trends in the market, the smart phone equipped workforce population will increase tremendously in the next couple of years on a global scale. Then how does enterprise mobility will increase the business productivity and revenue? It will do so by:
- Reducing travelling and training cost
- Supporting business continuity and increasing business agility
- Constantly accessible information for informed decision making
- Improving quality of service
- Increasing sales and customer retention
The Enterprise Mobility has been around for over a decade but has only recently seen a tremendous growth due to real time connectivity, telecom infrastructure as well as easy availability of smart phones, tablets and other handheld devices at cheaper rates bringing in a more transparent, efficient and agile system for today’s businesses on a global platform.
The enterprise mobility landscape in India is huge and evolving rapidly. Not only consumers, but even the enterprises or organizations are showing their concern and inclinations to embrace the mobility, to enhance the productivity of the employees and the end user experience.
With the introduction of more ‘n’ more powerful and feature-rich mobile devices in the market, it is no more surprising that every Indian employee or worker will be excited to leverage from this mobility trend for improved productivity, flexibility and convenience.
According to the recent reports from Ernst & Young and India’s CIO Klub, chief information offices in India will consider enterprise mobility as a “Key Facet” in order to push their business in the positive direction. The proliferation of Smartphones and touchscreen devices, current 2G network coverage within India, online 3G expansion, and the recent launch of 4G services are the key drivers for the mobility. Moreover, Forrester’s research highlights following things:
• Mobility ranks among the top enterprise priorities during the last year, and that enterprises are all set to improve their financial investments in the mobile devices, applications, middleware and services.
• Today, enterprises are leveraging from the mobility in order to connect more effectively with the business stakeholders and internally with the customers.
• Enterprises are planning to move ahead from the conventional mobility applications like email, calendar, contacts, IM and other tasks to the more powerful and advanced mobility-enabled enterprise applications like ERP, CRM, SCM and so on.
The well known research firm Gartner also notes that the mobile device market is going to be strong throughout the year 2013.
Enterprise Mobility Trends in India….
Market research shows that India will have approximately 130 billion Smartphones-ready workers or employees within different enterprises by the end of 2015. Right now, small and mid-sized businesses are covering almost 65% of an entire market, which is expected to raise up to 70% by the end of 2015. Enterprise mobility has opened the new doors of opportunities and competitive gain for the small as we as mid-sized businesses or organizations within India.
- Enterprise solutions like ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and more are expected to boost up the growth of the mobility market in India.
- From the conventional dashboard applications to a complete back-end integration – the application maturity has increased a lot.
What about “Network & Connectivity in India”???
While mobility brings a lot of benefits, such as increased workforce productivity, cost savings and so on, the network and connectivity in India are quite a clumsy issue for the enterprises embracing the mobility. However, Cisco has revealed that Indian mobile data traffic is expected to grow 4x faster than Indian fixed IP traffic by the year 2015. It has further revealed that almost 28% of India’s total IP traffic would be from mobile devices in the year 2015.
Connectivity and speed are the major concerns for the enterprises adopting mobility, and it is expected that mobile connection speed will reach to 1 Mbps in the next 2 years.
From all the stats and predictions, it is clear that there is a huge opportunity exist for Indian tech vendors in the enterprise mobility space, provided that they can get rid of some of the challenges associated with the enterprise mobility adoption…!
Getting into mobility brings a lot of benefits for your enterprise, but it is a bumpy ride and chances are higher that you may get off the track. Starting from the employee lawsuit to the ever rising cost of the compliance failure, the path of BYOD is full of hurdles that will fall you off during the way of achieving desired success for your mobility venture. So, what are the possible scenarios for BYOD disaster?
Here’re the possible BYOD disasters:
- If you fail to check, employees can easily leverage from your BYOD venture. The employees can easily opt for maximum data plans, expense their entire family plans and a lot more things. The cost behind BYOD program could be outrageous for many organizations. So, it becomes crucial for the enterprises to beware about the sneaky employees ripping off the employer.
- Of course, BYOD concept is favorable for the employees as it enables them to bring their own personal mobile devices within the enterprise premises, but it brings the possibility that the employees may break the law. According to the recent survey from TEKserve, there are almost of 35% of the IT leaders and 25% of the IT professionals are not so sure about the compliance of their BYOD policy with data and privacy protection acts, HIPAA, Dodd-Frank or any other government-mandated rules and regulations.
- Productivity could be a major problem. There is no doubt that BYOD guarantees to satisfy the employees and make them more productive as it enables employees to work anytime, anywhere. However, some of the organizations have noticed that many of the employees uses their personal devices for surfing Facebook or playing games. This at the end is not helping organizations leverage from the improved productivity.
- The enterprise mobility apps are supposed to help organizations save more money as the organizations will not have to pay for company-issued BlackBerry devices. However, the cost has been derailed by the hidden costs, and one of the biggest offenders is the processing of BYOD expense reports. Many of the organizations have often found that mobile BYOD costs are exceeding the budget. Sometimes they’re more than a company-owned mobile device approach.
- It is possible that some bad employees may have a habit of taking confidential information before fleeing to a competitor. It becomes very easy for such employees to get such information on their mobile device and text it in the messages, which is almost impossible for the organizations to track later on. It has been observed that some employees text messaging their friends to convey private and confidential information of the company.
The list of BYOD disasters doesn't end here! There are a lot of things that can ruin your enterprise mobility venture. Have faced any of these issues within your organization? Share your views in the comments…!
