The current economic pressure and the growth from the emerging economies is forcing industry verticals such as retail, manufacturing, financial services, pharmaceuticals, logistics etc. to have a disconnected field force. The increasing use of smart phones, tablets and other mobile devices have embraced the mobile technology and allows for faster, cost-effective and growing ecosystem which often overwhelms decision makers in taking the right decision to leverage this technology to drive their business results and productivity.
The rapid growth of mobile devices and wireless networks have unleash a huge opportunity for enterprises to implement enterprise mobility that reduce costs, increases productivity, enables smooth business transactions and transforms business processes. As per Forrester Research Inclusive report, workforce is a primary driver for enterprise mobility and it is estimated that the global information workforce which is accessible anywhere and anytime is likely to triple by 2016 and will bring multiple positive implications for enterprise such as:
- Seamless communication for rapid decision making, information access to every employee anytime, anywhere, authorization process and increased effective and efficient management of the business operations
- Low cost for developing robust applications, improved and enhanced customer, partner service management by creating ongoing support and visibility
- A centralized, hosted, monitored and managed closed network environment to increase more business productivity through cloud computing or SaaS
- Enable enterprise applications to be transformed from process-centric to business centric through a network centric access
- Enable enterprise IT mobility to promote innovation and empower end-user application creation, access and management in real time
- Improved transparency between consumer and business through shared ideas and collaboration which will in turn harness more revenue opportunities
The Enterprise Mobility in India offers a unique proposition for mobility initiatives and helps companies to achieve their business objectives and further to streamline their business processes. India being the second largest mobile nation globally, the adoption of enterprise mobility has already attained a high velocity and is expected to further increase in the near future.
Going with the current trends in the market, the smart phone equipped workforce population will increase tremendously in the next couple of years on a global scale. Then how does enterprise mobility will increase the business productivity and revenue? It will do so by:
- Reducing travelling and training cost
- Supporting business continuity and increasing business agility
- Constantly accessible information for informed decision making
- Improving quality of service
- Increasing sales and customer retention
The Enterprise Mobility has been around for over a decade but has only recently seen a tremendous growth due to real time connectivity, telecom infrastructure as well as easy availability of smart phones, tablets and other handheld devices at cheaper rates bringing in a more transparent, efficient and agile system for today’s businesses on a global platform.
- Seamless communication for rapid decision making, information access to every employee anytime, anywhere, authorization process and increased effective and efficient management of the business operations
- Low cost for developing robust applications, improved and enhanced customer, partner service management by creating ongoing support and visibility
- A centralized, hosted, monitored and managed closed network environment to increase more business productivity through cloud computing or SaaS
- Enable enterprise applications to be transformed from process-centric to business centric through a network centric access
- Enable enterprise IT mobility to promote innovation and empower end-user application creation, access and management in real time
- Improved transparency between consumer and business through shared ideas and collaboration which will in turn harness more revenue opportunities
The Enterprise Mobility in India offers a unique proposition for mobility initiatives and helps companies to achieve their business objectives and further to streamline their business processes. India being the second largest mobile nation globally, the adoption of enterprise mobility has already attained a high velocity and is expected to further increase in the near future.
Going with the current trends in the market, the smart phone equipped workforce population will increase tremendously in the next couple of years on a global scale. Then how does enterprise mobility will increase the business productivity and revenue? It will do so by:
- Reducing travelling and training cost
- Supporting business continuity and increasing business agility
- Constantly accessible information for informed decision making
- Improving quality of service
- Increasing sales and customer retention
The Enterprise Mobility has been around for over a decade but has only recently seen a tremendous growth due to real time connectivity, telecom infrastructure as well as easy availability of smart phones, tablets and other handheld devices at cheaper rates bringing in a more transparent, efficient and agile system for today’s businesses on a global platform.
The enterprise mobility landscape in India is huge and evolving rapidly. Not only consumers, but even the enterprises or organizations are showing their concern and inclinations to embrace the mobility, to enhance the productivity of the employees and the end user experience.
With the introduction of more ‘n’ more powerful and feature-rich mobile devices in the market, it is no more surprising that every Indian employee or worker will be excited to leverage from this mobility trend for improved productivity, flexibility and convenience.
According to the recent reports from Ernst & Young and India’s CIO Klub, chief information offices in India will consider enterprise mobility as a “Key Facet” in order to push their business in the positive direction. The proliferation of Smartphones and touchscreen devices, current 2G network coverage within India, online 3G expansion, and the recent launch of 4G services are the key drivers for the mobility. Moreover, Forrester’s research highlights following things:
• Mobility ranks among the top enterprise priorities during the last year, and that enterprises are all set to improve their financial investments in the mobile devices, applications, middleware and services.
• Today, enterprises are leveraging from the mobility in order to connect more effectively with the business stakeholders and internally with the customers.
• Enterprises are planning to move ahead from the conventional mobility applications like email, calendar, contacts, IM and other tasks to the more powerful and advanced mobility-enabled enterprise applications like ERP, CRM, SCM and so on.
The well known research firm Gartner also notes that the mobile device market is going to be strong throughout the year 2013.
Enterprise Mobility Trends in India….
Market research shows that India will have approximately 130 billion Smartphones-ready workers or employees within different enterprises by the end of 2015. Right now, small and mid-sized businesses are covering almost 65% of an entire market, which is expected to raise up to 70% by the end of 2015. Enterprise mobility has opened the new doors of opportunities and competitive gain for the small as we as mid-sized businesses or organizations within India.
- Enterprise solutions like ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and more are expected to boost up the growth of the mobility market in India.
- From the conventional dashboard applications to a complete back-end integration – the application maturity has increased a lot.
What about “Network & Connectivity in India”???
While mobility brings a lot of benefits, such as increased workforce productivity, cost savings and so on, the network and connectivity in India are quite a clumsy issue for the enterprises embracing the mobility. However, Cisco has revealed that Indian mobile data traffic is expected to grow 4x faster than Indian fixed IP traffic by the year 2015. It has further revealed that almost 28% of India’s total IP traffic would be from mobile devices in the year 2015.
Connectivity and speed are the major concerns for the enterprises adopting mobility, and it is expected that mobile connection speed will reach to 1 Mbps in the next 2 years.
From all the stats and predictions, it is clear that there is a huge opportunity exist for Indian tech vendors in the enterprise mobility space, provided that they can get rid of some of the challenges associated with the enterprise mobility adoption…!
Getting into mobility brings a lot of benefits for your enterprise, but it is a bumpy ride and chances are higher that you may get off the track. Starting from the employee lawsuit to the ever rising cost of the compliance failure, the path of BYOD is full of hurdles that will fall you off during the way of achieving desired success for your mobility venture. So, what are the possible scenarios for BYOD disaster?
Here’re the possible BYOD disasters:
- If you fail to check, employees can easily leverage from your BYOD venture. The employees can easily opt for maximum data plans, expense their entire family plans and a lot more things. The cost behind BYOD program could be outrageous for many organizations. So, it becomes crucial for the enterprises to beware about the sneaky employees ripping off the employer.
- Of course, BYOD concept is favorable for the employees as it enables them to bring their own personal mobile devices within the enterprise premises, but it brings the possibility that the employees may break the law. According to the recent survey from TEKserve, there are almost of 35% of the IT leaders and 25% of the IT professionals are not so sure about the compliance of their BYOD policy with data and privacy protection acts, HIPAA, Dodd-Frank or any other government-mandated rules and regulations.
- Productivity could be a major problem. There is no doubt that BYOD guarantees to satisfy the employees and make them more productive as it enables employees to work anytime, anywhere. However, some of the organizations have noticed that many of the employees uses their personal devices for surfing Facebook or playing games. This at the end is not helping organizations leverage from the improved productivity.
- The enterprise mobility apps are supposed to help organizations save more money as the organizations will not have to pay for company-issued BlackBerry devices. However, the cost has been derailed by the hidden costs, and one of the biggest offenders is the processing of BYOD expense reports. Many of the organizations have often found that mobile BYOD costs are exceeding the budget. Sometimes they’re more than a company-owned mobile device approach.
- It is possible that some bad employees may have a habit of taking confidential information before fleeing to a competitor. It becomes very easy for such employees to get such information on their mobile device and text it in the messages, which is almost impossible for the organizations to track later on. It has been observed that some employees text messaging their friends to convey private and confidential information of the company.
The list of BYOD disasters doesn't end here! There are a lot of things that can ruin your enterprise mobility venture. Have faced any of these issues within your organization? Share your views in the comments…!
“You’ve
to spend money to make money” – In today’s fiercely competitive market, this line
may not go well, but this old saying goes perfectly for the enterprise mobility.
However, still there are many businesses or enterprises who are making excuses
when it comes to invest in the enterprise mobility service or integration of
mobility solutions within their organization.
The
main problem is legacy. The evolution of mobile devices has seen as a cost of
doing business, not as a mean of transforming the way organizations carrying
their business. At the end, mobile phones were simply allowing employees within
an organization to make calls not more than that. But with the advancement in
the mobile technology, enterprise mobility has become the new IT for the
enterprises by allowing employees to access all their work and personal data
anytime, anywhere and from any device at their fingertips. Moreover, Gartner
has identified mobility as one of the major emerging trends that will place
enterprises for competitive advantage.
While
the need of reducing investment in non-performing sector, there are other
organizations who are focusing more on increasing your mobility spend.
Moreover, IDC (International Data Corporation) predicted that almost 37% of the
world’s labor force or approximately 1.3 billion employees will identify as
“Mobile Workers” by 2015. Such an immense growth of the mobility has opened new
doors of opportunity for the businesses to increase their productivity. But how
enterprises can drive more growth and more revenue by increasing their
investment on enterprise mobility? Here’re a few simple ways.
Mobilize
work applications to improve workflow and overall productivity. Investing more
time and money in the off-the-shelf apps will help you fill the gap between IT
resources within your organization in order to help you create your own
enterprise apps. You should always think larger than life. Therefore, rather
than using conventional mobile email, try to mobilize the CRM, field force and
travel and expense management applications. It will empower the employees to
work remotely at their convenience.
The
second thing you have to do is to incorporate tools beyond the concept of
Smartphone. Of course, Smartphones are helping a lot improving the
productivity. Don’t believe? According to the Mobile Workforce Report study,
the average mobile-enabled employee input additional eight hours per week.
However, there is still a room for improvement. Moreover, increasing mobility
with tools like tablets, air cards and MiFi you can easily eliminate the
productivity issues.
You
should try to mobilize the workforce. Of course, it is beneficial to provide
your sales reps and marketing team with Smartphones. But what about rest of the
functions within an organization? It is must that enterprises should push the
mobility within the organization in order help employees interact and transact
with their business in real time while creating more efficiency and remove
unwanted delays in communication.
Whether
it is about an organization who is searching for the alternatives to get down
its capital expenditure on consistently buying new technology devices or it is
about a consumer or employee willing to bring their own personal devices to the
their workplace – BYOD (Bring Your Own Device) is getting momentum and there is
no doubt in it.
However,
being a small business owner, it becomes a daunting task to identify which
tools or solutions can help you manage the trend quite easily and smoothly. Of
course, security would be the major concern about the small businesses while
trying to cope up with this trend. Mobile Device Management (MDM) could be the
possible solution, but with a huge momentum of BYOD concept, the concept of
personal space on the device and a workspace is rapidly emerging these days.
With
each passing day, it is becoming more difficult for the IT departments within
the organizations to deal with the deployment of the enterprise mobility solutions India, monitor the usage, manage different mobile devices and prevent
the risks to the organization’s infrastructure and sensitive business
information or data. In such scenario, it is crucial to verify whether they
have enough resources and tools to address the issues that are arising while
keeping the business information intact or not.
Consider
the way security programs and applications are going to be deployed within an organization.
IT department will be assigned a task of updating and installing all such
programs on an individual basis. However, it may require a considerable amount
of resources and additional labor costs. But incorporating an automated system
will help employees to do their tasks without wasting more time. However, it
will require you to impose strict policies for the usage of the device.
Moreover, you will have to arrange a training session to educate the employees
about the security risks associated with it and how they can protect company
data.
Also,
tracking and monitoring employee compliance with the various security policies
of an organization could be a difficult task if the IT department doesn’t have
enough reach to the employee’s device. Mobile device management will empower IT
department to make sure the personal device usage integrates with the company
security policy without investing more of the IT resources.
However,
managing different devices available in the market could be a major pain point
for the organization, whether it’s a small, mid-sized or any giant
organization. Considering that point, it is important to ensure that you choose
the right kind of security solution that can easily tackle different mobile
devices and open source platform, and can be easily integrated with the
existing security applications.
You
can easily measure the benefit of the BYOD policy against the cost associated
with the tools, software, hardware, support and training required to prevent
the security threats and data loss.
Summarizing
this whole discussion will let you know that the trend of bringing personal
device within an organization would help you leverage from its benefits, but it
will also bring tons of other challenges to the small businesses. And the main
reason behind such challenges is lack of tools and resources. So, you can
consider BYOD as a BOON as well as BANE for the small businesses. What’s your
point of view on the rapidly emerging mobility trend? Share your views with us
by commenting below…!
Do You Think Your Employees Are Not Accountable? -Indolence Could Be A Hidden Driving Force Of BYOD!
Well, the title of the
post could really make anyone associated with the enterprise think about it!
But it does mean a lot for the enterprises going for the enterprise mobility solutions India to streamline their entire business process with the concept
of Bring Your Own Device (BYOD).
Employees or workers within an enterprises have never been more active or
accountable, it’s a fact!
But laziness could be one
of the possible driving factors behind the concept of BYOD (Bring Your Own
Device) & enterprise mobility, not completely but at least partially.
Purchasing wrong mobile devices may result into the mis-organization of the
management, executives or employees within an enterprise. Most of the time
whenever such revolt between the management or employees occurs, the most
common response the IT department heads get from the workers is the main reason
behind the incorporation of the concept of BYOD. According to the IT heads, the
BYOD was forced upon them by the workers.
However, the BYOD support
is lacking in many scenarios. The management tools that are extensively
available are not used. Moreover, there is no one within an enterprise who can
help overcoming the typical handset issues, their constantly changing operating
systems or version and so on.
Moreover, a few of the
notorious employees demands for an instant action taken when the device is
lost, broken or stolen. And the main reason behind all this is the laziness of
the employees as they always try to get their hands off from the responsibility
of selecting the right kind of mobile device or Smartphone platform. With the attempt
to cut the services and support, it makes the users do it themselves.
So, how can you create
awareness or remove the laziness from the employees for IT driven mobile
management. Well, you can set up a dedicated hotline number for the enterprise
mobility solutions India and train the employees on when to use it. This will
make it easy for them to avoid any technical glitches or issues caused in their
mobile device. Moreover, you can allow employees to choose the device when it
comes to choosing a device. It will help you overcome the silly questions like
why they can’t use their own device and all.
Also, try to leverage from
the internal review process in order to determine the success of your mobility
venture. It is almost impossible to determine the success or failure of your
mobility venture at the time of purchase. It needs a consistent improvement.
So, set up an evaluation panel and the team of IT experts that thoroughly discuss
about security, collaboration, data access and future scope of enhancement. You
can also recognize earlier failures in the mobility implementation. It will
help you identify and remove the issues faced earlier.
So, above we have seen how
the laziness of the employee may be the driving force for the enterprise
mobility or the concept of BYOD. Also, we have seen how you can overcome the
issues caused by the workers who are not so accountable. What do you think are
the other factors driving the mobility? Share your views with us by commenting
below…!
With the emergence of mobility within the enterprises, managing the performance of the enterprise has become imperative for the businesses or organizations. However, if you have ever tried to search for the best practices for the enterprise performance management, then you might know how difficult it is. You can probably find the best practices for the IT, best practices dealing with the different departments within your enterprise but the chances to find the best practices for the enterprise performance management are very less.
The main reason behind that is that is very complicated process, which has a significant impact on your enterprise. Even if you have a well-sorted out plan on how to achieve your organization's goals, it will take years to reach out. Therefore, to help you out, we will discuss a few of the best practices for enterprise performance management that will help you achieve an organization's success while helping you overcome hurdles that can affect the performance.
A whole performance management processes are performed during the defining phase. Such initial processes are outside of conventional performance management, but crucial for the success of the performance management venture. In this post we will see top 5 defining phase best practices.
Here’re the top 5 EPM best practices for the defining phase:
-Managing organizational mission and goals
Managing the organizational mission and goals ensures that the mission and goals are documented precisely and communicated throughout the enterprise. Identified by the executives and executed by the management, mission and goals management is a process that requirements anticipation all each and every level while needs consistent validation throughout the growth of the enterprise. It involves identifying the objectives across all the business units, personnel, process and systems and keeping track of the process of achieving those objectives.
-Performance scope management
It involves defining the results, documenting assumptions, and defining the scope of your performance venture. It can be carried out in a few possible ways like defining variables, functionality & data, technical structure and the structure of the enterprise. Moreover, it includes establishing a high level process for which the team will approach divisions, support teams and individuals in order to achieve performance in accordance with their business objectives.
-Developing performance team
It is one of the crucial processes that ensure that the performance team is familiar with the various issues faced by the enterprise from their customers, employees, management and stakeholder perspectives. It simply bridges the gap between the communication and operation knowledge by accessing various enterprises related information.
-Managing IT expenses
It is one kind of financial management of your network, which determines the total cost of IT services on a regular basis, compares the costs to industry benchmarks and make decisions on changes that involve financial objectives. With IT costs management frameworks, it is possible to set up a proper technology refresh cycles while verifying the investments.
- Budgeting based on the performance
It utilizes the mission, goals and objectives to justify the capital. It achieves desired objectives based on the program goals and measured results by allocating the resources. This at the end helps organizations to understand which activities are cost-effective in terms of achieving sired goals.
Make sure you follow all the best practices in order get maximum benefit from your Enterprise Mobility Services . For more details visit www.accely.com now!
